Beware of Offers to "Fix" Your Computer

Posted by Susan Dupre at 4/12/2017 6:00:00 AM

The Federal Trade Commission (FTC) is warning consumers about con-artists--scammers--who are sending pop-up computer warnings or making phone calls that offer unnecessary and often harmful tech support services.

One scammer actually sent spam emails falsely claiming that the FTC had hired them to remove problem software.  As of today, the lawsuit filed by the FTC against this scammer has resulted in the court ordering the defendent to shut down his websites and phone numbers, stop claiming he is affiliated with the FTC, and inform current customers that he is not affiliated with the FTC.

If you received one of those email messages, the FTC want to hear about it.

If you get a pop-up, a call, or an email that contains an urgent message about a virus on your commputer, just STOP. The FTC's advice: "Don't click any links, don't send any money, and don't give anyone control of your computer.  The person behind the message probably wants access to your computer to grab your data, install malware, or sell you unnecessary services."  Please report these contacts to the FTC's Complaint page

Check out this short video that you can share with your family.